Shipping and Returns
Standard Shipping -
Free Shipping for Orders over $300, this will be automatically added in your shopping cart.
All Headpieces and Veils are delivered by courier to addresses Australia wide. Please note we do not deliver to PO Boxes. A hat box is included in postage costs.
Gloves and Garters are delivered by standard post either by Australia Post or Courier, please note PO Boxes can be used under Australia Post. A standard post box will be included in postage costs.
Express Shipping -
Express shipping is not automatically available upon checkout, please contact us for a quote. (Please note COVID-19 may effect delivery times through courier services and Australia Post and it is not guaranteed to be delivered the next day, this also includes my location being out of city and may take an extra 2-3 days of delivery).
Shipping Times -
All orders are fulfilled within 72 hours of purchase, both through our online store and by email. Shipping times may vary of delivery due to pick up from our studio in Orange (Regional NSW) and may not be delivered the same time as per Metropolitan areas.
Pick Up at Studio - Orange -
Pick up of orders can be arranged by selecting 'pick up only' in the shipping section when you process your order. Please contact us firstname.lastname@example.org to arrange a date and time.
* At this stage due to COVID-19 collection your order is available at our studio. but if you are unwell you are required to reschedule as soon as possible. Please contact us email@example.com to reschedule.
Due to the COVID-19 Outbreak we are currently using Courier only option for orders and delivery of Headpieces and Veils, shipping times may vary depending of your suburb/town and state as above information. As of 17 March 2020 all orders are still continued to be collected until further notice and we hope that this continues. Thank you for your patience! Keep well and safe.